Terms of service

Who provides the service

[owner details to be completed]

The service

Findit analyses a market niche with artificial intelligence and public web sources: it identifies recurring problems, describes the people who have them and suggests products, with estimates of margins, risks, compliance duties and, on plans that include them, possible suppliers.

Limits of artificial intelligence

• Reports are generated automatically and may be incomplete, inaccurate or out of date. Scores, prices, margins and volumes are estimates, not facts.
• They are not legal, tax, financial or product-safety advice. Before selling a product, check compliance (for example CE marking, GPSR, CPSC, FDA), labelling, patents and suppliers yourself or with a professional.
• We don't guarantee commercial results: buying and investment decisions remain yours.

Account

• You must be an adult and provide truthful data. One free account per person.
• You are responsible for what happens with your credentials: tell us right away if you think someone else is using them.

Credits and research

• Each research step costs a number of credits shown before you start it. If the step fails, the credits go back to your balance.
• Plan credits arrive at each renewal; unused ones roll over up to twice the plan's quota and expire when the subscription ends.
• Purchased or gifted credits (invitation bonus) don't expire while your account is open.
• Credits cannot be exchanged for money or transferred to other accounts.

Prices, subscriptions and payments

• Prices are those on the Pricing page at the time of purchase. Euro prices include VAT where due; for dollar prices, any applicable taxes are added at checkout.
• Payments are handled by Stripe. Businesses can enter their tax ID to receive an invoice in their name.
• Subscriptions renew automatically every month or year until you cancel them from the billing portal (Pricing page → Manage subscription). Cancellation takes effect at the end of the period already paid.
• We may change prices for the future: for active subscriptions we will tell you at least 30 days before the renewal, and you can cancel before the change applies.

Right of withdrawal

If you are a consumer resident in the European Union you have 14 days from purchase to withdraw, by writing to us.

At checkout we ask you to confirm that you want to start using the service immediately. In that case: withdrawal is no longer possible for credits already used and reports already generated (art. 16 of Directive 2011/83/EU); if you withdraw from a subscription within 14 days we refund the unused part, keeping the amount that corresponds to what you have already used.

Fair use

• You may not: create accounts in bulk, circumvent credit limits, scrape content automatically, resell access, or use the service for illegal products or activities.
• If you breach these rules we may suspend or close your account; purchased credits used in breach are not refunded.

Content

What you write in your searches remains yours. You may freely use the reports for your business. You allow us to process this content only to provide the service.

Liability

We do our best to keep the service running without interruption, but we cannot guarantee it. Except for wilful misconduct or gross negligence, and without prejudice to the rights consumers have by law, our liability is limited to what you paid us in the previous 12 months.

Changes to these terms

If we change these terms in a meaningful way we will tell you by email or on the site at least 15 days in advance. If you don't agree you can close your account.

Closing your account

You can close your account at any time by writing to [owner details to be completed]. Cancel your subscription first, if you have one.

Governing law

Italian law applies. If you are a consumer, the courts of your place of residence have jurisdiction and any more favourable rights under the law of your country remain unaffected.

Contact

Questions about these terms: [owner details to be completed].